Contact Us


2221 Washington St.
Grafton, WI 53024

Toll Free: 866.546.0010

Direct: 262.546.0010

Fax: 262.546.0011


Summary:  Provides a high level of professional customer service to all customers to make every experience with the company a positive one.

Essential Duties and Responsibilities:   
• Provides an exceptional first impression to all visitors in the office by providing a welcoming environment, a positive, engaging personality and a high level of professionalism; determines the nature of business and announces visitor to the appropriate employee.
• Ensures the phone is answered in a prompt, pleasant, and professional manner and forwards calls appropriately.
• Responsible for maintaining the phone system; is the primary point of contact for phone vendor; establishes protocols for phone system and provides training to employees; maintains company phone directory.
• Creates and updates Message Board Announcements to inform employees about company events.
• Effectively utilizes various electronic communications and media, including computer programs, faxes, email, multiple-line phone system and the Internet; assists coworkers and coordinates resolutions to issues.
• Assists with various Company events; researches venues for event locations, creates announcements, helps plan, organize, set up and tear down events.
• Supports various departments with administrative tasks and special projects, such as coordinating travel arrangements, ordering company attire, setting up meetings/interviews, etc.
• Monitors on-site camera system; announces receiving shipments.
• Maintains a neat and well organized front office.
• Reserves and prepares conference rooms for meetings.
• Assists with social media strategies; researches marketing techniques to increase brand awareness; ensures social medial efforts are aligned with the overall marketing objectives and goals; updates Company website as applicable.
• Maintains a professional working relationship and effectively communicates with all employees, managers, vendors, customers and regulatory agencies.
• Understands and complies with company policies and procedures, regulatory requirements and safety regulations.
• Regular attendance at work is required.

• High school diploma or general education degree (GED); one year or more related experience and/or training; or equivalent combination of education and experience.
• Requires excellent computer skills; attention to detail; effective writing and documentation skills; accuracy; active listener with effective communication skills; reliable, responsible, and dependable in fulfilling obligations; works independently with minimal supervision; cooperative, good-natured, honest and ethical; willing to take on additional responsibilities and challenges.



Gauthier Biomedical is an equal opportunity employer.